When trying to install an HP Laserjet P2015, a window pops up that says: “'hpc20155.xml' on HP LaserJet P2015 Series CD is needed”. This file is not located on the install CD, is not part of the driver package that is available from the HP support website. The installation cannot be completed if you get this error message.
Dell Optiplex 755; Win XP (32-bit);
Steps already taken:
-Followed the suggestion from this link, which is to:
Disable Windows Update -- Start -> Control Panel -> System -> Hardware -> Windows Update, set the option to "Never search Windows Update for drivers"
Reenable Windows Update
… which, of course, did not work.
You have to end a .inf file from Microsoft to get it to work. Open up c:\windows\inf\oem16.inf in your favorite text editor. Search for "hpc20155.xml" and you will find this section:
;hp LaserJet 2015 files
Change hpc20155.xml,,,0x0000002 to hpc2015.xml,,,0x00000020 (take out the last 5 in hpc20155.xml). Save it and go back to add a new printer in windows. This should fix the problem.
There is one thing to add, however: the name of the oem inf file might be slightly different on different computers. Easiest way to find it is to go to Start –> Search –> Files and Folders; Set your search location to C:\Windows\Inf, and enter “hpc20155.xml” in the field labeled "”A word or phrase in the file”. If you get multiple results, you’ll have to check them one by one; just follow the rest of the bjones’ walkthrough from that point on.